Customer Reviews

I was having issues with my dryer and I contacted Gerry at Mr Appliance in Thunder Bay. He talked me through trouble shooting as well as assisting me in getting appropriate parts ordered. Excellent customer service. Highly recommend for all appliance repairs.

I am extremely happy with the service I received from Mr Appliance. They were able to send a repairman, David, out the very next day, and they were upfront and clear about the pricing from the start. The repairman arrived on time, was professional, and very thorough in his work. Initially, it looked like the problem with my washer could have led to an expensive repair, but he didn’t stop there. He kept troubleshooting until he found the actual issue, which turned out to be a much simpler and less costly fix. I really appreciated the honesty and dedication. Highly recommend this company for anyone needing appliance repairs!

Dave the technician and Gerald were great to work with when our washer needed a new drain pump. Dave was knowledgeable and friendly and provided some good advice. Dave didn’t complain when he was repeatedly mauled by our overly friendly Golden Retriever puppy. I do not hesitate to highly recommended this business.

Great service and quick. Definitely recommend.

Gerald the owner is quick to reply and help with fair rates and fast service. Dave is a great technician. Very professional, friendly and fair.

Mr.Appliances is a fantastic and trustworthy company, that I will always use, and recommend. Gerry, is so patient and easily explains things, and is always on time. Thank you so much, 😊

Mr. Appliance took care of repairing my Whirlpool dryer, which needed a maintenance kit installed. Basically the pulleys were worn out. The turn around was just at a week and they kept me up-to-date every step of the way with the parts arrival and return to fix.

Quick and professional services.

These guys were courteous and professional. I would strongly recommend

Great price and service very freindly staff!

Prompt and efficient. They got here and figured out what I needed and saved me a lot of money.

Prompt service! Easy to book online. Excellent communication regarding ordering of parts, estimated time of arrival of parts and booking subsequent appointment.

Fast and excellent service!

Prompt service, reasonably priced

They came to repair our dishwasher, temporary repair until part arrived (dishwasher operable). Two days later our washer spin function stopped working, called Mr. Repairman and they were there the next day - changed the belt and back to full operation. Two days later returned to replace dishwasher pump. Repair costs were reasonable. Repair person David was very pleasant and showed us the parts that needed replacement. He kept in touch during the process to see if things were working.

Quick fix / pro service / and washing machine repair was 1/10th the cost of repplacing with new