Customer Reviews

We booked in to get our washing machine looked at, as the drum had gotten loose on the weekend. Booking was super easy on the website, and service was quick and easy (I wasn’t there myself but my wife was). From what I was told they came in, diagnosed it really quick, fixed it even quicker than expected, including the latch issue we had. Very nice fellas too, from what my wife says! (Nathan and Luke) Literally the ONLY issue with the whole process was we’d booked for the morning but ended up with an afternoon appointment scheduled, which after calling turned out to be due to the technicians starting out the day an hour away. Just a part of living in smaller areas like this! Will 100% call them again if we have issues with any of our appliances, as we felt it was top notch!

Thanks Dave for get service once again

Nathan was very knowledgeable and efficient. He determined the issue and repaired our LG washing machine. So happy and appreciate the excellent service! Highly Recommend!

Excellent service. Very knowledgeable staff - both the service guys and the receptionist! They all kept me updated about the status of my repair. Thank you!

Excellent service. Efficient workmanship. I highly recommend Mr Appliance and staff.

Very professional, efficient and responsive. They did a quick install of an in-counter stovetop replacement and it went very well. I liked how responsive and communicative the company is. They get back to you, make your booking, send you a notice with a pic of your technician and call you ahead of arrival. Expect to pay fairly for a trained professional who knows what they are doing.

We were so pleased to hear that there was an appliance technician in our area! The tech was timely, informative and helpful! We’ve already scheduled another appointment for another appliance! Thanks again!

We were extremely satisfied with a repair of our dryer that was done by Nathan. There were no surprises throughout the whole process - everything was handled professionally. We were presented with a quote after Nathan's assessment of the problem and he proceeded with the repair only after we had given him a go-ahead. Nathan had spare parts in his van and completed the repair work in a competent and efficient manner. The dryer works like new. This was a very positive experience for us! It is a huge relief to find a service technician, like Nathan, who is knowledgeable, communicates clearly, is courteous, efficient and tidy. Highly recommended.

The repairmen were very polite and very efficient. I was very pleased with their work

I was very impressed with your service from making an appointment very friendly and told me about your company and how the tech will probably be able to fix the problem the same day Also I really like your notifications with a picture and name of your technician very cool I will highly recommend Mr Appliance to my friends and family Thanks

So grateful for Mr. Appliance (Nathan)) our furnace went out , we called them and they arrived when they said they would and has us back up and running same day. We would recommend this company to anyone. I like their concept you get information & picture of the person that would be coming, along with follow up phone calls. Nathan was very professional and did a great job 👍🍺

Our service person, Nathan was exceptional- courteous, smart and super skilled in assessing the problem, fixing it, and explaining future options! Have already told the neighbours about him!

We recently hired Mr. Appliance Company to repair our oven/range. We suspected the LED panel would need to be replaced. This is very costly repair. We had the pleasure meeting Nathan and watching a real pro determined to find the problem. He took the time to explain what was hapening but was unconvinced that the solution would be a new panel. He is a relentless problem solver and finaly found the answer. The stove was fixed, we were very happy, the repair was very reasonable and we would recomend to anyone needing to service an appliance to hire this company. Proffetionally trained and competant employees have my recomendation hands down. Thank you Nathan.

I was very pleased with the service and professionalism provided by Mr. Appliance of Owen Sound. Very nice people to deal with!

The customer service from this company is friendly and efficient with great communication. David was a top notch technician who took the time to properly diagnose and fix our problem.

Amazing experience. Gave us a two-hour window and came at the beginning of it. Availability within the week. Kind phone service and nice tech. Home Depot installation service was a nightmare in comparison. Highly recommend this local gem.

Professional, fast and curtious

Quick service and appliance is working well!