Customer Reviews

From our initial contact to completion. We were impressed and appreciate that a text, along with photo ID of the technician was communicated about 30 mins before arrival. Our service appliance technician Gaurav, was very respectful, professional and knowledgeable in his field of expertise. His accurate diagnostic was almost immediate, and the replacement parts were ordered and installed in a timely manner. We are very pleased to announce that we now have a functional ice maker again. Looking back now, I wonder why we wasted so much time trying the DIY method. Somethings are just better left to the professionals. Thanks Gaurav, for providing us service with excellence!

From our initial contact with Nidy in the office as well as the technicians, Allan and Marlon the service and professionalism was top-notch. Our refrigerator needed service and we were given an appointment the very next day, with only a two-hour service window, not an “8 to 5” appointment where we had to sit around and wait. We received a text a half an hour before our appointment window, advising that Allan the technician was on the way. A photo of Allan was also provided. Allan arrived right on time and was very polite and professional. He diagnosed the problem, gave me a quote and ordered the parts and was back within 2 days with Marlon. Hard to believe, but they came on the Friday of a long weekend and worked right into the evening to ensure the job was complete. They took precautions to protect our floor and countertops and cleaned up afterwards. The bill was exactly the same amount as the quote, with no “add ons”. We highly recommend them and would not hesitate to use them again for any of our appliance repairs.

5+ service. Gursewak was great, professional, polite, explained everything and even gave us a work around for our dishwasher that wasn't completely draining so that we didn't buy a part that was worth almost as much as the dishwasher. Totally recommend this company. Very pleased with the service and honesty.

They able to come out very quickly to check both our fridge and dryer. The technician Gaurav was very polite and diagnosed both appliances quickly. He needed to order parts but was able to get the parts and return within 2 days. He repaired both appliances and advised us of the parts and Labour warranty (3 and 6 months). Will definitely use again.

Mr. Appliance was very professional and they were able to find the right part we needed. Communication was good and on time. I've already recommended them to a friend. My technician Gaurav was extremely helpful and efficient.

Polite, respectful, repaired our dryer quickly. Had parts on hand. I would recommend.

5+ stars for the following reasons: arrived on time, efficient and knowledgeable, diagnosed and repaired issue with my wall oven, friendly and did the work spotlessly. From now on my "go to" for any future appliance repair.

Very friendly and quick service

So happy with the service and the technician was so polite. I’m very satisfied with the repair of my dishwasher and will call them when I need another appliance repair.

After conducting a Google search and reading the reviews, I contacted Mr. Appliance of Orangeville to set-up a repair/diagnostic appointment for my LG dryer that stopped working. I received a call hours later letting me know they had a cancellation that day so a service technician, Gursewak, was dispatched later that afternoon. Gursewak was professional, knowledgeable and punctual and ran diagnostics to find out the dryer motor needed to be replaced. He provided us with a fair and reasonable quote for the entire job. Within a week, the part was ordered and my dryer was repaired and in working order. Thank you Mr. Appliance of Orangeville for saving me $$$ on a new appliance. I would highly recommend this business to anyone in need of an dryer repair!

I sent a request online for service on my gas stove. Within a couple of hours a very nice person set up my appointment for the very next day between 9 and 11am. The service technician Gaurav showed up promptly at 9am and brought his own door mat and booties to come into my home. Within 2 minutes he discovered the minor problem that stopped one of my burners from igniting and corrected the issue. Gaurav was very polite and professional completely satisfying my needs. Thank you Gaurav!

Arrived on time, prompt efficient professional service Repaired problem

Awesome experience

Very professional and friendly. They go the extra mile and even bring their own door mat to keep snow out of your house and cover their shoes with booties. Highly recommend them for any appliance repairs.

Arrived on time, Good communication , polite, diagnosed symptom and fixed it efficiently

Gaurav came to assist with our gas oven. The office notified us when he was on his way with a photo of him for reference. Gaurav was very efficient, knowledgeable and courteous. The office got my request on off hours Friday night and still contacted me to make the earliest appointment on Monday. Excellent service and highly recommended.

Would highly recommend this company. Our built-in oven/micro combo stopped working on Dec. 11. This unit was still under warranty, and after multiple phone calls over numerous days to Frigidaire/Electrolux, they were not able to get someone out to fix the unit before Christmas. I called Mr. Appliance Orangeville, and explained our urgency. They worked their magic and got their team to come in right away. The repair guys were courteous, professional and extremely knowledgeable. They did a fantastic job with the repair and I can’t thank them enough (Allan and his team) for getting this looked after before Christmas. I will definitely use them again!!