Customer Reviews

I had a great experience with Mr. Appliance. A real person answered the phone (already a win!) and booked a same-day visit. Sydney, the technician, showed up on time, wore booties to protect my floors, and got straight to work. He identifed the washer's model and purchase info just by snapping a photo with his iPad. The washer came with the house. I had no idea it was 26 years old. He quickly diagnosed the issue as a broken belt and confirmed—right from my basement—that the part was in stock. Although he estimated a 5-day wait, he was back in just 3 to finish the job. The total cost was $343.87. I was hesitant about paying upfront, but everything went smoothly, and now my vintage washer is back in action. Great service, clear communication, and fast turnaround. Highly recommend!

The service was amazing. I would absolutely use Mr Appliance again!

Quick response on site with in 2 hrs. Sidney was so efficient, on time, very knowledgeable. Explained our issue and had the dryer up and running. Cleaned up and out the door. Highly recommend Mr Appliance and tech Sidney.

The technicians Matt and Sydney were very helpful. They were great to work with.

Was very happy with the service. Called in with my dishwasher issue. Booked an appointment, got a text right away with details, and a photo of the tech coming out. Tech was very polite and professional. I've already recommended these folks a few times.

Harjeet was a good technician. He showed up on time and repaired my tenants clothes dryer. Good customer service. Jason Hunter

The owner takes the time to ensure good customer service is being implemented across all levels of the organizations and takes his own personal time to resolve concerns. An involved owner is always appreciated as a customer. Thanks Jason.

Technician was very pleasant and well prepared. He was able to diagnose and repair our dryer in one visit. Hope we do not need to use the one year guarantee offered and that the rest of the dryer holds up long term.

Harjeet was very thorough, polite and cautious not to damage my floors by using his mats and shoe booties.

Matt was absolutely professional and helpful

Work was done efficiently.

I would highly recommend Mr. Appliance. They provided very prompt service on my refrigerator. My service technician, Harjeet was very professional and did an amazing job.

Great service

Very impressed by the service although it is expensive for the consultation. The technician was courteous and knowledgeable, and quite friendly. He gave me good advice.

The service was great. The issue with my dishwasher was diagnosed as a blocked up pump, the fix followed right away and now the dishwasher works great. The first repairman I called wanted to change the board which would have cost $800. I’m glad I got a second opinion.

service is good now my fridge is working good

Excellent customer service. I had an issue with my dryer and everything went really well (from booking the appointment, to the reminder to the technician coming and completing the job). I would recommend Mr. Appliance

Dan was on time and finished the job quickly when he fixed my oven lights. Very nice guy!! He was very friendly and treated me and my animals with the greatest respect.

Great service, very personable, very clear with explaining what the process of his services were. Would use this service and hoping that Dan C would be assigned.