Total number of 5 star reviews :305
exceptional service,well call again if needed
Nathan McGuigan is the ultimate repair person! He was on time, friendly, polite and respectful and went straight to work. He explained every step of the process he was following, showed us the parts before and after, explained the issues, did extra complementary things such as vacuuming all of the lint out of the dryer and checking the outside vent for airflow, had the part we needed so he was able to repair the dryer during his visit, answered questions fully and made helpful suggestions. He was friendly and efficient without wasting time or getting sidetracked. It was a pleasure to do business with him and with this company. They are now on our ‘preferred’ list!
Everything was explained in great detail, and was done in a timely manner.
We can't begin to express the relief we feel at having our fridge restored to proper working condition after worrying for so long about what might be wrong with it. Thanks to Sarah for explaining how to handle the warranty process and initiating the service call, and to David, the amazing technician who arrived promptly and was able to fix the issue. What a great experience! We're very grateful to know that Mr Appliance in Hanover is there for any future problems we may experience with our Miele appliances. Peace of mind; fantastic service.
Highly recommend Mr. Appliance of Hanover. They communicate with you every step of the way. Always punctual. Nathan, the service tech was great!
Thanks so much for mentioning our communication. We find it really important to let people know as close as possible to the time we are arriving so that we don't inconvenience anyone.
Thank you so much for you 5-star review Tricia!
Thank you so much Carolyn, for your 5-star review!
Nathan was prompt, very efficient and honest about repair and costs. Would highly recommend.
Thank you so much for your kind words and recommendation! We're so glad to hear that Nathan provided prompt, efficient, and honest service. We truly appreciate your support and hope to help again whenever you need us!
Great response and service!
Thank you for the review of our appliance repair business. We always appreciate it when people take the time to review us.
Thank you so much for your 5-star review Jeremy!
Everything from reporting the problem to having the problem fixed went perfectly
Thank you so much for the 5-star review! We're thrilled to hear that everything—from reporting the issue to completing the appliance repair—went perfectly. At Mr. Appliance of Hanover, we strive to provide fast, reliable, and stress-free service every step of the way. We truly appreciate your support and are so glad we could help! Let us know if you ever need us again.
Best appliance company! Amazing techs!
Thank you for the fantastic 5-star review! We're so glad to hear you think we're the best appliance company and that our technicians made a great impression. At Mr. Appliance of Hanover, we’re proud to have an amazing team dedicated to providing top-quality service. We truly appreciate your support!
Thank you so much for your 5-star review Michelle!
My over-the-stove microwave stopped suddenly, and I was prepared to have to replace it. But Nathan, the repairman from Mr. Appliance, assured me that it might need only a couple of parts. I appreciate that he clearly explained everything as he was checking the oven. He found that it needed two replacements, and only two days later, on a Saturday, he was back to complete the repair. It's working perfectly. This is the second time I've used Hanover Mr. Appliance, and I highly recommend them, from the pleasant and efficient intake person to the knowledgeable and helpful repair people. Like others, I also like the use of the pre-visit photo ID provided.
Thank you so much for your kind words and for taking the time to leave such a thoughtful review! We're so glad Nathan was able to quickly diagnose and repair your over-the-range microwave, saving you the cost and hassle of replacement. At Mr. Appliance of Hanover, we pride ourselves on providing expert appliance repair service that’s efficient, honest, and professional—from our friendly office staff to our skilled technicians. We're especially happy to hear you appreciated the clear communication, fast turnaround, and our added security measure of photo ID before your appointment. Thank you for trusting Mr. Appliance of Hanover again—we truly appreciate your recommendation!
Great, knowledgeable people. Good service.
Thank you so much Kyle for your 5-star review of our appliance repair business. We are here any time you need us!
I had Nathan come by and he was great. He was able to chat and work at the same time and was very friendly overall.
Thank you so much for your 5-star review Andre! We are so glad Nathan could help you with your appliance repair and we will be sure to pass the kind words on to him!
We were very happy with the service we got. The part got changed in very little time and he was very professional.
Thank you so much for your 5-star review Terry! We are glad our appliance repair service was able to help you out. If you ever need anything again, we will be here!
Thank you so much for your 5-star review Bruce! We really appreciate it.
They have done an excellent job with my washer. Arrived on time foŕ both jobs. Quick friendly service both times. I was impressed how with the service.
Thank you so much for your 5-star review Geoff! We are glad your wash machine repair went smoothly and that our service professionals were quick and friendly!
Amazing service and knowledgeable on many brands. Full explanation of problem and how to correct with repair quotes that don’t fluctuate. Guarantee on workmanship and parts so peace of mind. Highly recommend.
Thank you so much for the kind words! We’re thrilled to hear you had a positive experience with our professional service and expertise on various brands. We take pride in offering transparent, reliable repair quotes with no surprises, and we’re glad you appreciated our guaranteed workmanship and parts. Your recommendation means a lot to us, and we look forward to serving you again!
Total number of 5 star reviews :305