Customer Reviews

Cody was professional, courteous and knowledgeable. Fixed the draining problem we had with our dishwasher and provided some helpful tips moving forward.

Mr. Appliance is great. We've used them twice when our fridge had problems. Cody Smith came out and was friendly, efficient and knowledgeable. Would highly recommend for appliance repair.

Great service, quick, and very friendly. I really appreciated the text knowing he was on his way and what they looked like ahead of time. Definitely would use Mr.Appliance again.

We had a problem with our dishwasher. Cody Smith was sent to repair it. He was a pleasure to deal with and we would definitely have him back if wehad issues with anything other appliances.

I had a dryer issue and went to Mr. Appliance in Sherwood Park to inquire about parts after attempting a self-help type fix. After speaking to a super knowledgeable and friendly Olivia I then spoke to one of their technicians, Shawn. The self-help solution was a little daunting, so I decided to book a service call. Shawn had a break in his schedule and offered to come to our house that afternoon. Honestly, customer service above and beyond! Shawn did not oversell me and offered other solutions, at more inexpensive prices, if I wanted to go that route. He was super polite, efficient and extremely knowledgeable. I was very impressed. Not only did he provide exceptional service, explanations and advice, he was prompt, efficient and certainly knows his craft. I will definitely use Mr. Appliance again for ANY and ALL of our future needs. Please pass on my thanks to Shawn!

Excellent service by Cody Smith from Mr Appliance. He is Knowledgeable, a great problem solver and very careful in his work. I would definitely have him back for any appliance repairs and would highly recommend him.

Showed up on time, quick and efficient repair, professional service. Highly recommend Replaced a water pump on our washing machine. Fair price

Great service. Cody Smith arrived when promised and worked quickly to solve the problem with our washing machine. He was courteous, knowledgeable and went above and beyond expectations. Would definitely recommend him to anyone needing repairs.

Always timely service, skilled technicians, and very good prices

Once again Cody solved our issue. Straight to the problem with a proper explanation we could understand. We won't hesitate to call Mr Appliance in the future.

Called Mr. Appliance when our 20+ year old fridge stopped working. The technician, Zoltan H., responded promptly, diagnosed the problems (more than one issue) and fixed it for a reasonable price. Repair guaranteed for 90 days. I’m very pleased and confident to recommend this company.

Great service from Cody, charged us less than he quoted because he took less time to fix it than he quoted. Would recommend!

Great service, quick to get parts!

So very grateful for the expertise Jared demonstrated at diagnosing and fixing our fridge! Will definitely recommend this company!

Tyler was professional, arrived on time and with the correct parts to repair our dishwasher. Excellent job. Thank you.

1st Visit I called Mr. Appliance in a panic as my dishwasher had quit on me this morning. They lady who helped me over the phone was very polite and offered me same day service! My technician just left! He had the required part in his van and was able to complete the job on the same day! I will defiantly be calling Mr Appliance back! The technician Russell knew what he was doing - you could tell he had many years of experience and walked me through troubleshooting for future issues I may have with the dishwasher. Prompt Service and excellent Customer Service. 2nd Visit Once again Mr Appliance was here to help me! They came and fixed my washing machine! Service tech was very kind and walked me through step by step what he was doing ! Thank you again!