Customer Reviews

Cody Smith, dispatched through Mr. Appliance, was thorough, diagnosed the problem, ordered the correct parts and came back to fix our oven door. No problems with the service.

Very transparent process from start to finish. Cody Smith was very knowledgeable and was able to assist and advise on options going forward.

Tyler was super efficient, punctual, knowledgeable, and attentive to all my questions. Highly satisfied with the service. Thank you.

The service was very quick and the service rep very personable.

Excellent service, the technician (Brent) was so nice to my dog and very good at what he does. It's so nice to have my dryer working well. I will definitely call Mr. Appliance again!

When my lower gas oven stopped working I called my regular gas service man and because he didn’t service gas stoves he recommended Mr. Appliance and I am glad he did. I called the office on Tuesday and had an afternoon appointment the next day. Larry arrived promptly after he gave me an advance phone call. He was polite and very efficient. He took everything apart and it was as expected, the igniter which was easily replaced. While doing this I noticed that I had missed some spots at the very back when cleaned the oven. Larry very kindly took my cloth and cleaned them off for me. He had the door off which made it so much easier but something I would not do by myself. Now my oven is heating up faster and retaining heat. If anything else goes wrong I shall definitely call Mr. Appliance. They are also a member of neighborly.com where you can find all kinds of qualified trades.

The technicians are knowledgeable and the office is always so helpful. Amber was able to thoroughly go over my bill and the details of the repair when I called in after the fact. Thank you Mr Appliance!

Excellent service, from the call and the booking, to the technician who arrived to work on my fridge at the promised time the next day. They even sent me a picture of the technician in advance so I would know whom to expect! Super impressed! Glad I got referred to Mr. Appliance. They will definitely be my go-to place from now on.

Let me tell you about this place! The website was VERY helpful, you simply request a visit and they give you a list of avaliable times morning or afternoon, you fill out a quick question form and BOOM you're done. No need to call or talk to anyone. The service technician was Lary and he was so fast and dedicated to fix the dishwasher with a clogged line. He was able to blow out the line and get it back running in no time. Due to their technicians skill I didn't need any new parts and only charged $256 for about 2 hours of labor. *every job is different and requires more or less work so your cost could be different* the reviews on this place are accurate, if you need help with an appliance, these people will get the job done.

Russell is a experienced tech

I would highly recommend Sherwood Appliance, they are reliable and always do a great job! Reasonable prices and Russell does a great job for us!

Russell has very good

Very helpful

My experience with this company was outstanding! Very professional and knowledgeable.

We had Cody repair our dishwasher, he was quick, quiet, and efficient. The service lady, Shayla was very helpful, and seem to know the right questions to ask. Thanks

I've had Cody from Mr.Appliance (Edmonton area) come out to repair our dishwasher a couple of times in the 8 years we've owned it. He has always arrived promptly during the prearranged time period, and has always been nothing but professional. One of things that I have appreciated the most about his service is that he takes the time to explain the issue and what he's doing to fix it. He also takes time to point out ways we could make sure our dishwasher can last a little longer. For our last repair, we chatted for about 10 minutes about whether it made sense to carry out the repair, or whether we should replace the dishwasher. I really value Cody's opinion, and the repairs he has made have been top-notch. I would recommend 100%

I've had Cody from Mr.Appliance (Edmonton area) come out to repair our dishwasher a couple of times in the 8 years we've owned it. He has always arrived promptly during the prearranged time period, and has always been nothing but professional. One of things that I have appreciated the most about his service is that he takes the time to explain the issue and what he's doing to fix it. He also takes time to point out ways we could make sure our dishwasher can last a little longer. For our last repair, we chatted for about 10 minutes about whether it made sense to carry out the repair, or whether we should replace the dishwasher. I really value Cody's opinion, and the repairs he has made have been top-notch. I would recommend 100%

There are two posts below re this AMAZING company, A) one for the company proper and B) the other for their contractor "Accurate Transport" who does a stellar job of appliance delivery and install! A) I have had the absolute pleasure of working with Wadene (office administrator) and Cody Smith(expert technician) of Mr. Appliance. I was referred to Mr. Appliance from Paul Davis Restoration Edmonton. Since using this company I only have positive things to say. The first point of contact always makes or breaks a company. Wadene is an AMAZING lady who is highly professional, genuinely cares about each customer and puts her heart into every transaction. Any company would be blessed to have Wadene working for them as their administrator. Weeks ago I phoned Wadene for a dryer repair. I will willing to wait so she sent Cody. Cody is BY FAR THE BEST service technician that I've met in over 30 years! Here is a true gentleman, cordial and respectful, extremely professional, KNOWS HIS TRADE AT EXPERT LEVELS, is able to problem solve in real time, and doesn't give up tol he has done the utmost best! APART FROM THAT I conveyed to Mr. Appliance Wadene that they really should consider having a Cody star in a TV advertisement about their company because he is as well very good looking, able to verbalize on a polished fashion, and explain processes. I'm sure business will only continue to increase in having staff such as Wadene and Cody in key positions. Thank you SO MUCH for hiring and maintaining such FANTASTIC STAFF!!! IF ANYONE IS LOOKING FOR A TECHNICIAN ASK WADENE FOR CODY!! Update March 13: Tyler came to fix the dishwasher and he was helpful.The owner has a great team and manager Rob is extremely professional and caring! B) Accurate transport was used by Sherwood Appliance to make a delivery to our home. "DAN AND NICK" of Accurate transport are "BEYOND STELLAR"! It is difficult to recall such great moving delivery over the past 20 years plus. "Dan and Nick" were cordial and professional gentlemen who worked as a 'solid team' to get everything put up. The brought mats to ensure the hardwood was protected, and everything was hassel free from beginning to end! "Dan and Nick" are a great addition to any company and would represent any company well! Accurate Transport Ltd "STEVEN" I believe is the owner, is blessed to have them on board, and Sherwood Appliance is blessed to have Accurate Transport and their team in contract with them! Note: my 5 star review for SHERWOOD APPLIANCE is also on my google reviews! Ask for the sales/service manager "ROB". I would recommend not only calling "ROB" for service but as well purchasing appliances from them to help a local Alberta business! THE TRANSACTION IS EASY AND ROB WILL GIVE YOU THE BEST DEAL OUT THERE!! I actually bought from Sherwood Appliance, after working with them over the years for standard repair work, due to their employee "Cody Smith" who is the repair expert of repair experts (thanks Cody!) Their entire team that I've worked with: Rob, Meagan, Shayla, Olivia, Cody, and Tyler treat each other like "a good family" and treat their customers no less! ACCURATE TRANSPORT LTD IS THE WAY TO GO, THAT'S WHY SHERWOOD APPLIANCE HAS THEM ON BOARD - FOR SHERWOOD APPLIANCE ONLY HIRES THE BEST!!!

Always friendly and professional. They don’t leave until the appliance is working properly.